POLICIES

ENROLLMENT INFORMATION

 

CLASS RETURN, EXCHANGE & CANCELLATION POLICY:  A refund may be issued for any class up to seven (7) days prior to the class date when accompanied by an original receipt.  A class exchange may be made for any class up to two (2) days before the class date when accompanied by original receipt. No refunds, returns, or exchanges will be given within two (2) days prior to class date. We reserve the right to cancel or reschedule classes. In the event a class is cancelled, all students will be notified and full refunds given.

 

CONFIRMATIONS:  Confirmation of enrollment will be provided as follows:  For enrollments made in person, your receipt is your confirmation.  Please bring your receipt with you to the class.  For enrollments made online, confirmation will be provided by email only.  Confirmations for enrollments made by telephone will be provided upon your request.

 

WAITLISTS:  When a class is sold-out, we will gladly add your name to a waitlist upon request. If an opening becomes available, waitlisted persons will be contacted by phone in order of their waitlisted date. You will have 3 hours to confirm your enrollment with payment or the open seat will be offered to the next person on the waitlist.  When you enter the waitlist, please provide alternate contact numbers such as your cell phone number.

 

GENERAL INFORMATION

 

MENUS:  We reserve the right to substitute ingredients and menu items. However, we will make every effort to remain true to our advertised menu.

 

SAMPLE RECIPES & BONUS RECIPES:  Sample recipes are provided with an in-class tasting. Bonus recipes are provided without an in-class tasting.

 

ALCOHOLIC BEVERAGES:  In classes where alcohol is served, no one under the age of 21 may consume alcoholic beverages.  Wine, beer and cocktails may be purchased during classes however due to safety concerns, we request their consumption be limited by guests participating in the class preparation.

 

ATTIRE:  We suggest you dress casually and comfortably. In our hands-on workshop, for safety and sanitation reasons, we ask that you wear long pants, a shirt with sleeves, and flat, comfortable, closed-toe shoes.  An apron will be provided for your use during class.

 

AGE REQUIREMENTS:  Kids Classes: Ages 7 - 12, Teen Classes: Ages 12 - 15, Adult Classes: Ages 16 and up*

 

EQUIPMENT, TOOLS & CLASS MATERIALS:  All tools, ingredients and materials needed for class are provided.  Viking Cooking School kitchens are equipped with Viking ranges and appliances, Viking Professional Cookware, Viking countertop appliances, and Viking cutlery as well as other quality kitchen tools.  Recipes will be provided in class.

 

LEFTOVERS:  We discourage students from taking leftovers. However, when food is removed from the premises, we provide and require a food safety label placed on the container.